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Your af44 account wallet connects directly to bKash, Rocket and Upay — so adding funds or moving a payout back to your mobile wallet follows steps you already know. Access your balance, check transaction history and reach support from the same account area, on any device.
Open the cashier area inside your af44 account and choose the deposit tab. We support bKash, Rocket and Upay as local mobile wallet options — pick the one you use day to day. Enter the amount that falls within the range shown on the deposit screen, then follow the wallet confirmation steps your mobile payment app displays. Once the transaction clears on the wallet side, your af44 balance updates to reflect it.
Log in and go to the cashier section of your account. Select the deposit option from the tab row at the top of the page.
Select bKash, Rocket or Upay from the payment method list. Only the methods available in your account region will appear.
Type the amount within the range shown on screen. Follow the confirmation prompt your chosen mobile wallet app displays to complete the transfer.
Once the wallet transaction clears, your af44 account balance updates. The deposit also appears in your transaction history with a reference ID.
When you want to move funds from your af44 balance back to your mobile wallet, open the cashier area and select the withdrawal tab. Choose the same wallet provider — bKash, Rocket or Upay — that you used when depositing, since your account links payouts to a verified wallet. Enter the amount within the range your account screen shows, then complete any identity check steps displayed at that point.
Go to the cashier area inside your account and choose the withdrawal tab. The available payout methods will be listed there.
Select bKash, Rocket or Upay as your payout destination. The wallet linked to your account appears by default.
Type the withdrawal amount within the range shown. Amounts outside the displayed range will not be accepted at that step.
Follow any identity or wallet-ownership confirmation shown on screen. This step appears as required by your account's current verification status.
Your af44 account may prompt you to complete identity and wallet-ownership checks at certain points — when you first withdraw, when your account activity crosses a threshold, or when our review process flags a step for confirmation. The fields and documents requested are shown directly in your account area; we do not publish a fixed list of required documents here because what appears depends on your individual account status and the verification stage your account is current
Your account displays a verification prompt when the step is required. This may appear at first withdrawal, after an account review or when your activity triggers a check.
The fields, document types and upload steps shown inside your account are the only ones that apply to you. External instructions from third parties are not valid.
If your account asks you to confirm wallet ownership, follow the steps shown — these link your registered bKash, Rocket or Upay number to your account profile.
If a verification stage shows no progress after the timeframe your account status message indicates, open a support ticket from within your account and include your reference ID.
We connect your af44 account to the mobile wallet rails that Bangladesh players use every day. Deposits and withdrawals run through the same wallet you already have on your phone — no separate card or bank setup needed for most transactions. The methods available in your account depend on your registered region and current account status.
Deposit and withdraw using your bKash mobile wallet. The bKash number linked to your account is used for both directions of the transaction.
Rocket transfers work directly from your mobile number. Select Rocket in the cashier, enter the amount and confirm through the Rocket app or USSD flow.
Upay is available as a deposit and withdrawal option for eligible accounts. Follow the steps shown in the cashier when you select Upay as your method.
Bank transfer may appear as an option in your account depending on your region and verification status. Check the cashier tab for current availability.
Every deposit and withdrawal processed through your af44 account generates a record on both sides — one in your mobile wallet's own history and one inside your af44 transaction log. Knowing how to cross-reference these two records saves time if a transaction needs follow-up. The reference number your wallet provider shows at the point of confirmation is the link between the two records, so noting it down at the time of the transaction is worth the extra step.
Your wallet provider shows a transaction reference at the point of confirmation. This same reference appears in your af44 account history and is what support uses to locate the transaction on our side.
Your af44 account history shows a status label for each transaction — pending, processing or completed. These update as the transaction moves through the payment flow; check the label before contacting support about a delay.
The transaction history section of your account lists every deposit and withdrawal with the date, amount, method and status. Filter by date range to find a specific transaction without scrolling the full list.
Save your wallet confirmation message and the reference number for every transaction you make. If a deposit does not appear in your account within the expected window shown on screen, these details are what support will ask you for first.
Your account security on af44 rests on a few specific practices — most of them things you control directly from your device. We maintain the domain at af44; always confirm the address bar shows that URL before entering your account credentials.
Always access your account at af44. Bookmark the address or type it directly — do not follow links from unknown sources, and check the address bar before entering any login detail.
Account checks confirm that the person withdrawing is the same person who registered and owns the linked wallet. Complete verification steps only through the prompts shown inside your account, not through external links.
We link your bKash, Rocket or Upay number to your account during verification. Payouts only go to the confirmed wallet number on file, which protects your funds if account credentials are ever compromised.
The support route inside your logged-in account area is the correct channel for transaction issues, account holds and verification questions. Have your account reference and wallet transaction ID ready before opening a ticket.
The questions below cover the account banking steps that come up most often — deposits, withdrawals, verification and what to do when a transaction needs attention.
bKash, Rocket and Upay are the local wallet options available in the af44 cashier. The methods that appear in your account depend on your registered region and current account status — check the deposit tab for what is active on your account.
Once your wallet confirms the transfer, your af44 account balance updates and the deposit appears in your transaction history with a reference ID and a completed status label. If the status stays on pending, note the wallet reference and contact support from within your account.
The minimum and maximum amounts for withdrawals are shown on the withdrawal screen inside your cashier area. We do not publish fixed figures here because limits can vary by account status — always check the fields shown on screen at the time of your withdrawal.
A pending status means the transaction is in the processing queue. The status label in your account history updates as it moves through the payment flow. If it remains pending beyond the window your account screen indicates, open a support ticket with your withdrawal reference ID.
Your account will prompt a verification step when it is required — this may happen at your first withdrawal or after an account review. Follow only the instructions and document fields shown inside your account area at that point.
Payouts are linked to the wallet number confirmed on your account during verification. If you want to update your registered wallet, check the account settings area for the steps shown there, or contact support through the published route inside your account.