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af44 operates under a defined set of terms that govern how your account, transactions, and access to our platform work. Whether you use bKash, Rocket, or Upay to manage your wallet, these terms set out what we commit to and what we ask of you — access and eligibility depend on your local law and eligible regions.
These terms form the agreement between you and af44 when you create an account and use our platform. They cover how we handle your account data, how transactions through bKash, Rocket, and Upay are recorded, and what rules apply to your use of the site. We write them to be readable, not to bury obligations in dense language. Access to af44 is subject to the laws of your jurisdiction. We do not represent that our services are available or lawful in every location — it is your responsibility to confirm that using this platform complies with the rules in your area. Where local law restricts access, those restrictions apply regardless of how you reach the site. We may update these terms when our services change or when legal requirements shift. When we do, we will note the revision date at the top of this page. Continuing to use your account after a revision means you accept the updated terms. If you have questions about a specific clause, our support team is the right place to start — reach us through the contact routes listed on this page before taking any action based on a term you are unsure about.
These terms apply to your registered af44 account and the actions you take within it. Understanding what falls inside and outside this policy helps you know where to direct questions.
These terms govern how you log in, manage your profile, and maintain your account in good standing. Actions taken through your account — including wallet top-ups and session activity — fall within this scope.
Deposits and withdrawals processed through bKash, Rocket, or Upay are covered by these terms. Transaction records visible in your account history are the reference point for any payment query you raise with us.
The games, tables, and content available in the af44 lobby are subject to these terms. Availability of specific titles or categories may vary depending on your region and the applicable rules at the time of access.
Payment processors, game studios, and other third-party providers operate under their own terms. af44 is not responsible for the policies of those external services, and this policy does not extend to them.
As an af44 account holder, you have practical options for managing your information and raising concerns. Your transaction history — including bKash, Rocket, and Upay records — is visible in the account wallet section at any time. If you believe a record is incorrect, you can flag it through the support route and we will review it against our system logs. You can request a correction to your account details by contacting support with the relevant information. We will confirm receipt and let you know the outcome. If you want to understand how a specific term applies to your situation, submit your question through the help channel and a member of the team will respond. You are not required to accept a change to these terms — if you disagree with a revision, you may close your account before the revision takes effect.
Open your account wallet to see a full log of transactions processed through bKash, Rocket, or Upay. This is the primary reference for any payment question.
Contact support with the detail you want corrected and the reason. We will confirm the change or explain why it cannot be made.
Send your question through the help channel. Reference the specific clause or transaction so we can give you a direct answer rather than a general one.
If you do not agree with a terms revision, you may request account closure before the new terms take effect. Contact support to initiate this process.
If you have a question about these terms or need to raise a concern about your account, use the contact routes below. We do not publish response time commitments, but we aim to address policy queries with the same care as account support requests.
Open the chat widget from any page while signed in to reach the support team directly. Use this for urgent account or transaction questions.
Send a written query to our support address for detailed policy questions or requests that need a documented response. Find the address in your account help section.
The help section of your account contains published answers to common policy and account questions. Check there first before submitting a new request.
af44 collects account and transaction data to operate the platform and keep your wallet records accurate. We retain data for as long as your account is active and for the period required by applicable rules after closure.
We collect the information needed to run your account — login details, transaction records, and session data. We do not sell this information to third parties. Your bKash, Rocket, and Upay transaction records are stored securely and accessible to you through your account wallet.
We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the site function during your session.
Your account is protected by the login credentials you set. We recommend using a strong, unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately through the live chat route.
To update personal information held on your account, or to ask about data retention after closure, contact support with your account details and the specific request. We will confirm what can be changed and the steps involved.
Answers to the questions we hear most often about how these terms apply to your af44 account.
Access to af44 depends on your local law and eligible regions. If using this platform is permitted where you are, these terms apply to your account from the moment you register. It is your responsibility to confirm that access is lawful in your location.
Your full transaction history — including deposits and withdrawals processed through bKash, Rocket, and Upay — is available in the wallet section of your account. Log in and open the wallet tab to review individual records and their status.
We will note the revision date at the top of this page when terms change. If you continue using your account after the revision date, that counts as acceptance of the updated terms. If you disagree, you can request account closure before the new terms take effect.
Contact our support team through live chat or email with the detail you want corrected and the reason for the change. We will review the request against our records and confirm the outcome or explain why the change cannot be made.
Send your question through the help channel in your account, referencing the clause or transaction in question. For urgent matters, use the live chat route. We will give you a direct answer rather than a general policy summary.
No. bKash, Rocket, Upay, and other third-party services operate under their own terms and privacy policies. af44's terms cover your account and the transactions we process on our side; the external provider's terms govern their side of the transaction.