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These terms set out the rules that apply when you access af44 and use your account — covering everything from how transactions are recorded to how disputes are handled. Your use of the platform means you have read and accepted these conditions, and they apply based on your local law and eligible region.
These terms govern every interaction you have with af44 — from the moment you open an account to each transaction you make using bKash, Rocket, or Upay. They are not a general statement of intent; they are the operational rules that determine what we can do for you and what you agree to when you use the platform. Access to af44 depends on your local law and the eligible regions we serve. We do not make representations about legality in jurisdictions we have not confirmed. If you are unsure whether access is permitted where you are, you should check your local regulations before proceeding. We may update these terms when our services change or when regulatory requirements shift. When that happens, we will make the revised version available on this page. Continuing to use your account after an update means you accept the revised terms. If you disagree with a change, the right course is to stop using the account and contact our support team to close it. Transaction records — including bKash, Rocket, and Upay payment histories — are logged against your account and form part of the evidence base if a dispute arises. Keep your account credentials secure; activity carried out under your login is treated as authorised by you.
Understanding the boundary of this policy helps you know exactly what af44 is responsible for and where third-party rules take over.
These terms cover how you open, maintain, and close your af44 account. This includes login credentials, identity verification steps shown in your account, and the conditions under which access may be suspended or restored.
All deposits and withdrawals processed through bKash, Rocket, or Upay fall within this policy. Transaction records are stored against your account and are available for you to review in the payment history section of your wallet.
The games, tables, and content available in the af44 lobby are governed by these terms. Game availability depends on your eligible region, and content may change without prior notice as providers update their catalogues.
Payment processors, game studios, and any external services linked from af44 operate under their own terms. We are not responsible for the policies of those third parties, and these terms do not extend to their platforms or practices.
These terms are not one-sided. You have clear, actionable rights that you can exercise at any time through your account or by contacting support. Your payment history — every bKash, Rocket, and Upay transaction — is visible in the wallet section of your account. You can review individual records, check amounts, and use that history if you need to raise a question about a specific transaction. If you spot an error in your account details, you can update most fields directly from the account settings page; for changes that require verification, the support team can walk you through the steps shown there. If you believe a term has been applied incorrectly to your account, you have the right to raise a formal question. We will review it and respond through the contact route you used. Requests to close an account are handled by support and are processed once any open transactions are settled.
Open the wallet section of your account to see a full history of bKash, Rocket, and Upay transactions. Each entry shows the amount, date, and status so you can verify activity at any time.
Most personal details can be updated directly in account settings. For fields that require identity verification, follow the steps shown on the verification page or contact support for guidance.
If a term has been applied in a way you do not understand or agree with, contact us through the support route shown in your account. We will review the case and respond to the channel you used.
You can ask to close your account at any time by contacting support. We will process the request once any pending transactions are settled and confirm closure through your registered contact.
If you have a question about how these terms apply to your account, there are direct routes to get a response. Use the channel that suits you — all of them connect to the same support team.
Open the chat widget from any page on af44 to reach support directly. This is the fastest route for questions about a specific transaction or account action.
Send your question to the support address listed in your account's help section. Include your account reference and the relevant transaction ID for a faster response.
The help section in your account covers common questions about terms, transactions, and account management. Check there first — many questions are answered without needing to contact the team.
We take the handling of your information seriously, and these four areas explain how we manage it under these terms.
We keep account and transaction records — including bKash, Rocket, and Upay payment logs — for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of your records through support.
af44 uses cookies to keep your session active and to remember account preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how account features work on mobile and desktop.
Your account is protected by the credentials you set at registration. We do not ask for your password through chat or email. If you suspect unauthorised access, change your password immediately using the account settings page and contact support.
When these terms change, the updated version is published on this page with a revised date. If you want to request a change to how your data is handled, or if you have a concern about how a term was applied, contact support through the route shown in your account.
These are the questions we hear most often about how the terms work in practice.
Access to af44 depends on your local law and eligible region. If you are in Bangladesh and access is available to you, these terms apply in full from the moment you open an account. Check your local regulations if you are unsure about eligibility.
Your full transaction history — including every bKash, Rocket, and Upay record — is in the wallet section of your account. Each entry shows the date, amount, and status. This record is what we refer to if a dispute is raised about a specific payment.
We publish the revised terms on this page. If you continue using your account after the update, that counts as acceptance. If you disagree with a change, contact support to discuss closing your account before the new terms take effect.
Most fields can be updated directly in account settings. For details that require identity verification — such as your registered mobile number — follow the steps shown on the verification page or ask support to guide you through the process.
Yes. Contact support through the help section of your account and ask for a summary of your account and transaction records. Include your account reference so the team can locate your data quickly and respond through your registered contact.
Raise it with support through live chat or email, and include the relevant transaction ID or account action. We will review the case against the published terms and respond through the channel you used. Most questions are resolved without escalation.